Customer Data Protection Policy

At Brobst Creations, we are committed to safeguarding the privacy and security of our customers’ personal information. This Customer Data Protection Policy outlines our practices regarding the collection, use, storage, and protection of customer data.

1. Data Collection:

• We collect personal information from customers only when necessary for business purposes, such as processing orders, providing services, and improving customer experience.
• Information collected may include name, contact details, payment information, and any other data relevant to the transaction or service requested.

2. Data Usage:

• Personal information collected from customers is used solely for the purposes disclosed at the time of collection or as otherwise permitted by law.
• We may use customer data to fulfill orders, communicate with customers, provide customer support, personalize user experience, and improve our products and services.

3. Data Storage and Security:

• Customer data is stored securely using industry-standard encryption protocols and access controls to prevent unauthorized access, disclosure, alteration, or destruction.
• We maintain physical, technical, and administrative safeguards to protect customer data against unauthorized access, misuse, or loss.

4. Data Sharing:

• We do not sell, trade, or rent customer data to third parties for marketing purposes.
• Customer data may be shared with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These third parties are required to adhere to similar data protection standards.

5. Data Retention:

• We retain customer data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Customer Rights:

• Customers have the right to access, update, correct, or delete their personal information held by Brobst Creations. Requests for such actions can be made by contacting our customer support team.
• Customers also have the right to opt out of receiving marketing communications from us at any time.

7. Compliance:

• We comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable.
• We regularly review and update our data protection practices to ensure compliance with evolving legal requirements and industry standards.

8. Data Breach Notification:

• In the event of a data breach that compromises the security of customer data, we will promptly notify affected individuals and take necessary steps to mitigate the impact of the breach.

9. Accountability:

• Brobst Creations is responsible for implementing and enforcing this Customer Data Protection Policy. All employees and contractors are required to comply with this policy and undergo training on data protection best practices.

10. Contact Information:

• For questions, concerns, or requests related to this Customer Data Protection Policy or the handling of customer data, individuals can contact our Data Protection Officer at [contact email or phone number].

By engaging with Brobst Creations, customers acknowledge and consent to the collection, use, and processing of their personal information in accordance with this policy.

This policy is effective as of [effective date] and may be updated periodically. Any material changes to this policy will be communicated to customers through appropriate channels.